Privacy Policy

1. What we collect

• Account details: your email address, and your name and profile picture if you sign in with Google.
• What you upload: photos, videos, sounds and prompts.
• What you make: the images and videos generated for you, and the settings used.
• Billing: your plan, purchases and credit activity. Card details go straight to Stripe; we never see or store them.
• Technical information: basic device and browser details and when the service was used, to keep it working and secure.

2. Faces and likeness

Uploads often contain faces and voices. We use them only to make what you ask for. We do not use them to identify anyone, we do not build face databases, and we do not sell them.

You are responsible for having the consent of anyone who appears in what you upload. See the Terms of Service.

3. How we use it

We use your information to provide the service you asked for, to keep it safe (our legitimate interest), and to meet legal obligations.

• To make your images and videos and keep them in your history.
• To run accounts, credits and payments.
• To keep the service secure and respond to reports and legal requests.
• To understand how the product is used so we can improve it.

4. Who else handles it

We share data only with the providers needed to run ArcFluxe, and only what each one needs:

• AI providers that run the models and read your pictures and prompts, such as fal.ai, OpenRouter and Google. For each request they receive your prompt and the files used for it, and send back the result. They may keep a request's files and result for a limited time under their own terms.
• Hosting, database and file storage (Vercel, Supabase, Cloudflare).
• Sign-in emails (our email provider).
• Payments and credits (Stripe, Autumn).

5. Where it is handled

Our providers may process data in the United States and other countries. Where the law requires it, we rely on the safeguards those providers offer for such transfers.

6. How long we keep it

Your uploads and results stay in your account until you ask us to delete them or delete your account. Deleting your account from Account settings removes your account, uploads and results from our storage at once; anything you ask us to delete by email is removed within 30 days.

7. Your choices

• Delete your account, and everything in it, from Account settings.
• Ask for a copy of your data, a correction, or the deletion of a single result, by writing to contact@arcfluxe.com from the email address you sign in with.
• Object to how we use your data, or ask us to limit it.
• If someone has uploaded your likeness without your consent, tell us and we will remove it.
• Where the law gives you the right, you can also complain to your data protection authority.

8. Children

ArcFluxe is for adults. It is not directed at anyone under 18, and we do not knowingly collect their data.

9. Changes and contact

We will tell you in the app before a significant change to this policy takes effect. Privacy questions and requests: contact@arcfluxe.com.